Page with status macro load forever or time out after upgrade to Confluence 5.8.5

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

You have a page that have a huge number of status macro, and it take long time to load and occasionally, it will timed-out

The following appears in the atlassian-confluence.log

-- referer: https://localhost:8090/pages/editpage.action?pageId=50464618 | url: /display/UFS/page+name | userName:admin | action: viewpage | page: 50464618
2015-07-02 10:41:45,350 ERROR [http-nio-8080-exec-8] [sf.hibernate.util.JDBCExceptionReporter] logExceptions Communications link failure

Diagnosis

Environment


(info) Environment is not a factor for this issue:

Java Runtime Environment
Operating System	Windows 7 6.1
Application Server	Apache Tomcat/8.0.23
Servlet Version	3.1
Java Version	1.8.0_45
Java Vendor	Oracle Corporation
Java Runtime Arguments	-Dcatalina.home=C:\Program Files\Atlassian\Confluence -Dcatalina.base=C:\Program Files\Atlassian\Confluence -Djava.endorsed.dirs=C:\Program Files\Atlassian\Confluence\endorsed -Djava.io.tmpdir=C:\Program Files\Atlassian\Confluence\temp -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=C:\Program Files\Atlassian\Confluence\conf\logging.properties exit -Xms3072m -Xmx3072m

Database Information
Database name	MySQL
Database version	5.5.34
Database Dialect	com.atlassian.hibernate.dialect.MySQLDialect
Database Driver Name	com.mysql.jdbc.Driver
Database Driver Version	mysql-connector-java-5.1.28 ( Revision: alexander.soklakov@oracle.com-20131125092425-yvejy3xvci77ru3k )

 

Diagnostic Steps

You have ServiceRocket Scaffolding 6.2.3 installed

Workaround

Disable the scaffolding and contact ServiceRocket for detail 

Last modified on Mar 30, 2016

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