Page with status macro load forever or time out after upgrade to Confluence 5.8.5
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
You have a page that have a huge number of status macro, and it take long time to load and occasionally, it will timed-out
The following appears in the atlassian-confluence.log
-- referer: https://localhost:8090/pages/editpage.action?pageId=50464618 | url: /display/UFS/page+name | userName:admin | action: viewpage | page: 50464618
2015-07-02 10:41:45,350 ERROR [http-nio-8080-exec-8] [sf.hibernate.util.JDBCExceptionReporter] logExceptions Communications link failureDiagnosis
Environment
Environment is not a factor for this issue:
Java Runtime Environment
Operating System Windows 7 6.1
Application Server Apache Tomcat/8.0.23
Servlet Version 3.1
Java Version 1.8.0_45
Java Vendor Oracle Corporation
Java Runtime Arguments -Dcatalina.home=C:\Program Files\Atlassian\Confluence -Dcatalina.base=C:\Program Files\Atlassian\Confluence -Djava.endorsed.dirs=C:\Program Files\Atlassian\Confluence\endorsed -Djava.io.tmpdir=C:\Program Files\Atlassian\Confluence\temp -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=C:\Program Files\Atlassian\Confluence\conf\logging.properties exit -Xms3072m -Xmx3072m
Database Information
Database name MySQL
Database version 5.5.34
Database Dialect com.atlassian.hibernate.dialect.MySQLDialect
Database Driver Name com.mysql.jdbc.Driver
Database Driver Version mysql-connector-java-5.1.28 ( Revision: alexander.soklakov@oracle.com-20131125092425-yvejy3xvci77ru3k )
Diagnostic Steps
You have ServiceRocket Scaffolding 6.2.3 installed
Workaround
Disable the scaffolding and contact ServiceRocket for detail
Last modified on Mar 30, 2016
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