Page with status macro load forever or time out after upgrade to Confluence 5.8.5

Still need help?

The Atlassian Community is here for you.

Ask the community

Platform Notice: Server and Data Center Only. This article only applies to Atlassian products on the server and data center platforms.

Problem

You have a page that have a huge number of status macro, and it take long time to load and occasionally, it will timed-out

The following appears in the atlassian-confluence.log

-- referer: https://localhost:8090/pages/editpage.action?pageId=50464618 | url: /display/UFS/page+name | userName:admin | action: viewpage | page: 50464618
2015-07-02 10:41:45,350 ERROR [http-nio-8080-exec-8] [sf.hibernate.util.JDBCExceptionReporter] logExceptions Communications link failure

Diagnosis

Environment


(info) Environment is not a factor for this issue:

Java Runtime Environment
Operating System	Windows 7 6.1
Application Server	Apache Tomcat/8.0.23
Servlet Version	3.1
Java Version	1.8.0_45
Java Vendor	Oracle Corporation
Java Runtime Arguments	-Dcatalina.home=C:\Program Files\Atlassian\Confluence -Dcatalina.base=C:\Program Files\Atlassian\Confluence -Djava.endorsed.dirs=C:\Program Files\Atlassian\Confluence\endorsed -Djava.io.tmpdir=C:\Program Files\Atlassian\Confluence\temp -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=C:\Program Files\Atlassian\Confluence\conf\logging.properties exit -Xms3072m -Xmx3072m

Database Information
Database name	MySQL
Database version	5.5.34
Database Dialect	com.atlassian.hibernate.dialect.MySQLDialect
Database Driver Name	com.mysql.jdbc.Driver
Database Driver Version	mysql-connector-java-5.1.28 ( Revision: alexander.soklakov@oracle.com-20131125092425-yvejy3xvci77ru3k )

 

Diagnostic Steps

You have ServiceRocket Scaffolding 6.2.3 installed

Workaround

Disable the scaffolding and contact ServiceRocket for detail 

Last modified on Mar 30, 2016

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.