Synchrony service won't start due to "java.lang.NumberFormatException"
Platform Notice: Server and Data Center Only. This article only applies to Atlassian products on the server and data center platforms.
Synchrony process won't start either with Confluence or manually.
The following error appears in the
ERROR [Long running task: Restart Synchrony Task] [plugins.synchrony.tasks.AbstractConfigLongRunningTask] runInternal An error occurred when running a Synchrony ConfigLongRunningTask -- url: /rest/synchrony-interop/restart | referer: http://mycompany.com/admin/confluence-collaborative-editor-plugin/configure.action | traceId: 4e06227767fccf2b | userName: XXXXX java.lang.NumberFormatException: For input string: ""
Synchrony PID file has been corrupted.
The PID file is created when starting Confluence, in case it doesn't already exist. The steps below will fix the issue:
Remove the file