Tabs are not loading under Application Links authentication method

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Problem

When editing an application link configuration, some of the tabs on Incoming Authentication or Outgoing Authentication will spin forever without loading anything:

 

 

Diagnosis

Environment

  • You are using Firefox 23+ or Chrome 21+
  • Your Confluence is running over SSL (HTTPS)

Cause

Firefox 23 added a security feature to block mixed content, as illustrated by Mozilla in this blog post: http://blog.mozilla.org/security/2013/05/16/mixed-content-blocking-in-firefox-aurora/

Google also introduced this in Chrome 21.

Essentially, when visiting a website running over SSL (i.e. using HTTPS protocol), any active content on the page running over non-SSL (i.e. using HTTP protocol) will be blocked by Firefox.

Workaround

Disable the mixed-content protection by clicking in the shield icon next to your address bar, and select "Disable Protection on This Page" (example in screenshot is from Firefox, for Chrome the icon is on the right of the address bar):

If after above step you are still facing this miss behaviour then check our Application Links Troubleshooting Guide so you can further validate if your application link was properly setup.

Last modified on Feb 19, 2016

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