Unable to Access Confluence Pages Containing Gliffy Diagrams

Still need help?

The Atlassian Community is here for you.

Ask the community


Unable to access Confluence Pages which contain Gliffy Diagrams.  The page generates a Stack Trace Dump similar to:


Diagnostic Steps

  • 'SysAdmin' is able to access the pages without issues and sees a broken image
  • 'SysAdmin' can edit the page and replace the broken Gliffy Diagram



Identified in the database that the broken Gliffy Diagram attempts to reference an incorrect Page ID:

<ac:parameter ac:name=""pageid"">393240</ac:parameter>


  • Replacing the Gliffy Diagram Macro resolves the issue

  • The following query will show you all Confluence Pages and their PageID (contentid) containing a Gliffy Macro:

    select c.contentid, c.title, c.lastmoddate from content c, bodycontent b where c.contentid = b.contentid and c.prevver is null and b.body like '%ac:name="gliffy"%' order by lastmoddate desc;

Last modified on Feb 26, 2016

Was this helpful?

Provide feedback about this article
Powered by Confluence and Scroll Viewport.