Unable to disable the Send By Default option in Recommended Updates Email Configuration
Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.
Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
Navigating to Confluence Admin >> Recommended Updates Email and un-checking the Send by default option results in no changes whatsoever. The next refresh of the same page shows that this option is still checked.
Cause
This could be due to a limitation in certain browsers that prevents the form from being submitted when the option is checked
Resolution
- Shutdown Confluence
- Take a backup of the Confluence Database
Run this query in the Confluence Database:
UPDATE BANDANA SET BANDANAVALUE = '<string>false</string>' WHERE BANDANAKEY LIKE 'atl.confluence.plugins.confluence-daily-summary-email:admin.defaultEnabled';- Startup Confluence