Symptoms

1. Unable to save pages after inserting macros
2. Unable to open the Macro Browser
3. Unable to load certain pages
4. Unable to Edit or Create pages in Confluence 6.x with Collaborative Editing enabled.

Cause

Kaspersky Internet Security is enabled in the affected client's workstation.

Resolution

1. Open up Kaspersky Internet Security's Settings
2. Click on Web Anti-Virus
3. Click on Settings
4. Navigate to the Trusted URLs tab
5. Click Add, and enter your Confluence URL to the list of trusted URLs (e.g. if your Confluence URL is https://confluence.atlassian.com , enter the URL as *.atlassian.com/* )
6. Click Apply, then OK