What is the purpose of "disabledsystemuser" account on Confluence

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Security Advisory for CVE-2022-26138

On , Atlassian released a Questions for Confluence Security Advisory.   We recommend that you review this advisory immediately to prevent misuse of this account. 


Summary

Confluence instance has disabledsystemuser account created automatically. 

Solution

The user disabledsystemuser is a Confluence internal user, created by Questions for Confluence app in order to perform specific actions during the migration of Confluence server to Confluence Cloud. 

(warning) It is possible for this account to be present if the Questions for Confluence app had previously been installed and uninstalled.  To determine if this account is present, perform a User search for this account.  If found, we recommend that you immediately review security advisory Questions for Confluence Security Advisory (released on ) to prevent misuse of this account.   If you have any questions about the disabledsystemuser account after reading the advisory, please contact Atlassian support.



Last modified on Jul 21, 2022

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