When publishing a page, the following message appears: "This site is read-only Starting now, any changes you make won't be saved. We'll let you know when you can start editing again."
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
When the user clicks the Publish button on any page of Confluence, this error message appears: "This site is read-only
Starting now, any changes you make won't be saved. We'll let you know when you can start editing again."
Diagnosis
- Open the Developer Tools from your browser (usually F12).
- Check the 'Preserve logs' option on the Network tab.
- Open the page in view mode.
- Click edit.
- Make a change and click the Publish button.
One of the request from the network tab will show a similar error 405 Method Not Allowed:
Cause
During the publish process, many request are sent to the backend by the Editor from the browser. However, the PUT method is not allowed and this causes the error.
After receiving the HTTP 405 error, the editor enters a Read-Only state because the ability to save is compromised by the wrong request. This issue is caused by third-party plugins.
Workaround
Temporarily Enable Safe Mode in the Confluence. This will disable all plugins and the Publish feature of the editor will start to work again. Next, reenable the third party plugins one by one and retest the Publish functionality each time to see which plugin causes the Publish button to break.
If a third-party plugin is causing the issue, please report the issue to the plugin developer for assistance.