Finding the atlassian-crowd.log File

When you report a problem to Atlassian Support, we may ask you to send us your atlassian-crowd.log file. The location of the log file may vary, depending on your Crowd installation type. Provided that you have not changed the log file location from the default, the Crowd log file is at the location described below.

Installation Type

Location of Log File

Crowd Standalone edition

Crowd 2.0.3 and older versions: In the root directory of your Crowd application, e.g. atlassian-crowd-2.0.0/atlassian-crowd.log
Crowd 2.0.4 and newer versions: In the Crowd application Home Directory, e.g. Crowd-Home-Directory/logs/atlassian-crowd.log

Crowd Standalone running as a Windows service


How do I Change the Location?

You can change the location of the log file by modifying the following line in the WEB-INF/classes/ file of your Crowd installation to use an absolute file path:


For more information, please refer to the page on logging and profiling.


Logging and Profiling
Important directories and files

Last modified on May 17, 2022

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