End of support announcements
This page contains announcements of the end of support for various platforms and browsers used with Jira. These are summarized for upcoming Jira releases in the table below. Please see the following sections for the full announcements.
End of support matrix for Jira
The table below summarizes the end of support announcements for upcoming Jira releases.
Platform/Functionality | Jira end of support |
---|---|
MySQL 5.5 | From Jira 8.0 (announcement) |
com.atlassian.fugue | From Jira Service Desk 4.0 (announcement) |
PostgreSQL 9.3 | From Jira 8.0 (announcement) |
End of support for PostgreSQL 9.3 in Jira 8.0
Announced August 2018
Jira 7.13 has deprecated the use of PostgreSQL 9.3. In Jira 8.0, we'll be permanently removing the support for PostgreSQL 9.3. End of support means that Atlassian will not fix bugs related to PostgreSQL 9.3 in Jira 8.0 and later.
We are making this decision in order to reduce our database testing and support, and help us speed up our ability to deliver market-driven features. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com
.
PostgreSQL 9.3 deprecation notes:
- Jira 7.13 is the version to officially deprecate PostgreSQL 9.3.
- Jira 7.x versions will continue to work with PostgreSQL 9.3.
- Jira 8.0 will not be tested against PostgreSQL 9.3, and will no longer support it.
- PostgreSQL 9.4 and 9.5 will continue to be supported in Jira 8.0 (see Supported platforms).
End of support for com.atlassian.fugue in Jira Service Desk 4.0
Announced August 2018
Jira Service Desk 3.15 has deprecated the use of com.atlassian.fugue. In Jira Service Desk 4.0, we'll be permanently removing com.atlassian.fugue and updating our APIs to use Core Java Data types and Exceptions instead. Read the full deprecation notice for more information and post any questions in the Atlassian Developer Community.
End of support for MySQL 5.5
Announced July 2018
Atlassian will end support for MySQL 5.5 in Jira 8.0. End of support means that Atlassian will not fix bugs related to MySQL 5.5 past the support end date.
We are making this decision in order to reduce our database testing and support, and help us speed up our ability to deliver market-driven features. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com
.
MySQL 5.5 End of Support Notes:
- Jira 7.x versions will continue to work with MySQL 5.5.
- Jira 8.0 will not be tested against MySQL 5.5.
- MySQL 5.6 and 5.7 will continue to be supported in Jira 8.0.
Why is Atlassian ending support for these platforms?
Atlassian is committed to delivering improvements and bug fixes as fast as possible. We are also committed to providing world class support for all the platforms our customers run our software on. However, as new versions of databases, web browsers, etc, are released, the cost of supporting multiple platforms grows exponentially, making it harder to provide the level of support our customers have come to expect from us. Therefore, we no longer support platform versions marked as end-of-life by the vendor, or very old versions that are no longer widely used.