How to clear Confluence plugins cache
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Purpose
To clear the Confluence plugins cache when it gets out of sync or corrupted.
Solution
- Shutdown Confluence.
- Ensure the user running Confluence has full read/write privileges to the confluence-home directory.
Delete the following directories in the Confluence home directory:
This will remove the plugin cache files only and will not permanently remove any plugins. These directories will be recreated during the next Confluence startup. However, some third-party plugins may store metadata in these directories, so we recommend creating a temporary backup of the directories.<confluence-home>/bundled-plugins<confluence-home>/plugins-cache<confluence-home>/plugins-osgi-cache<confluence-home>/plugins-temp<confluence-home>/bundled-plugins_language (in recent Confluence versions, you may not see this directory. It's safe to skip)
- (Optional step) Reset all Confluence plugins back to their default state through the database.
- Start Confluence
If running Data Center, repeat all steps on each node one by one.
Related topics
- Confluence Home and other important directories
- Also see CONFSERVER-52749 - Getting issue details... STATUS
Last modified on Oct 12, 2022
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