Testing a User's Login to an Application

You can use an application's 'Authentication Test' tab to verify that a user will be able to log in to a given application, based on the user, directory and group associations in Crowd.

Performing the Test

The test works like this:

1. You enter the username and password of the user you wish to verify has access to a given application.
2. Crowd searches for the user with that username in the application's mapped directories, and verifies the password.
3. If the user is not found or the password is invalid, the authentication fails the test.
4. Crowd checks whether the directory is set to allow all to authenticate.
5. If all can authenticate, the test passes.
6. Else, Crowd checks the group(s) to which the user belongs and verifies whether those groups have access to the application.
7. If the user belongs to an allowed group, the test passes, otherwise it fails.

To test a user's login to an application,

Screenshot: Authentication test showing successful verification

Successful Verification

If this test is successful, but the user is having trouble authenticating to an application, then the problem is caused by the connection between the application and Crowd rather than by user authentication.

Next step: Check the 'Application Sessions' tab in the Session Browser to see if the application is connected to Crowd.

Failed Verification

If the test declares the login to be invalid, this means that the configuration is incorrect within Crowd.

Next steps:
Check the following - all must be true to allow successful verification.

• The user must belong to a directory which is mapped to this application.
• The password you used must be valid. In particular, check that the password is the one specified in the first directory in which the user appears. (If the user belongs to more than one directory, Crowd uses the first directory in which the user appears, as determined by the directory order.)
• Either:
  • The directory must be set to allow all to authenticate.
    OR:
  • The user must belong to a group which has access to the application.

RELATED TOPICS

• Using the Application Browser
• Adding an Application
  • Integrating Crowd with Atlassian Bamboo
  • Integrating Crowd with Atlassian Confluence
    • Integrating Crowd with Atlassian Confluence 3.4 or earlier
    • Updating Files in a Confluence Evaluation Distribution
  • Integrating Crowd with Atlassian CrowdID
  • Integrating Crowd with Atlassian Crucible
  • Integrating Crowd with Atlassian FishEye
    • Configuring FishEye earlier than 4.0 with Crowd
  • Integrating Crowd with Atlassian JIRA
    • Integrating Crowd with Atlassian JIRA 4.2 or earlier
  • Integrating Crowd with Atlassian Bitbucket Server
  • Integrating Crowd with Acegi Security
    • Integrating AppFuse - a Crowd-Acegi Integration Tutorial
  • Integrating Crowd with Apache
    • Disabling Previous Versions of the Crowd Apache Connector
    • Installing the Crowd Apache Connector on CentOS Linux
    • Installing the Crowd Apache Connector on Red Hat Enterprise Linux
    • Installing the Crowd Apache Connector on Ubuntu Linux
    • Installing the Crowd Apache Connector on Debian
    • Installing the Crowd Apache Connector on Other UNIX-Like Systems
    • Installing the Crowd Apache Connector on Windows
  • Integrating Crowd with Jive Forums
    • Jive SSO
  • Integrating Crowd with Spring Security
    • Integrating AppFuse - a Crowd-Spring Security Integration Tutorial
  • Integrating Crowd with Subversion
  • Integrating Crowd with a Custom Application
  • Integrating Crowd with Atlassian HipChat
• Configuring the Google Apps Connector
• Mapping a Directory to an Application
  • Specifying the Directory Order for an Application
  • Specifying an Application's Directory Permissions
    • Example of Directory Permissions
  • Viewing Users in Directories Mapped to an Application
  • Specifying which Groups can access an Application
• Effective memberships with multiple directories
• Specifying an Application's Address or Hostname
• Testing a User's Login to an Application
• Enforcing Lower-Case Usernames and Groups for an Application
• Managing an Application's Session
• Deleting or Deactivating an Application
• Overview of SSO
• Configuring Options for an Application

Crowd documentation