Removing Users from a Group

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If you remove a user from a group, the user will no longer be able to log in to any applications that use this group to control access.

Removing a user from a group does not delete the user from the directory. See Deleting or Deactivating a User.

You can remove users from a group in two places:

  • The group management screen for a specific group — Here you can remove many users at once from the selected group.

    How to do it?

    Using the group management screen for a specific group, you can remove many users at once from the selected group.

    1. Log in to the Crowd Administration Console.
    2. In the top navigation bar, click Groups.
    3. Locate the group you want to add users to and click the group name.
    4. In the Group Details screen, click the Direct members tab.
      This will display a list of the selected group's members, both the groups and the users that are direct members of the group.
    5. Click Remove users.
    6. Enter your search criteria in the 'Search' textbox.

      You can enter all or part of the user's email address or username. Leave the search box empty to match all usernames and email addresses.
      You can refine your search by choosing Active or Inactive users. (An 'Inactive' user is typically someone who has left your organization.)
      You can also set the Maximum Results, i.e. the number of users to be retrieved.
    7. Click Search.
      Crowd will list the users in the selected directory who match your search criteria and are members of the selected group.
      (info) Crowd will display a maximum number of users as specified in the 'Maximum Results' field. If too many users match the search, you can change the search criteria and click 'Search' again. (There is no way to move to the next page of matching users.)
    8. Select the users by putting a tick in the checkbox next to one or more names. To select all users, you can put a tick in the checkbox at the top of the table.
    9. Click the Remove selected users button to remove the selected users from the group.
  • The user management screen for a specific user — Here you can remove the selected user from one or more groups at a time.

    How to do it?

    Using the user management screen, you can remove a specific user from the groups that that user belongs to.

    1. Log in to the Crowd Administration Console.
    2. In the top navigation bar, click Users.
    3. Locate the user you wish to remove, and click the link on the user's name.
    4. In the User details screen, click the Groups tab.
      A list of the user's current groups (if any) will appear.
    5. Click Remove groups.
      The Remove groups popup screen will appear.
    6. Enter all or part of the group name in the 'Search' textbox, or leave the search box empty to match all groups.
      You can refine your search by choosing 'Active' or 'Inactive' groups.
      You can also set the 'Maximum Results', i.e. the number of groups to be retrieved.
    7. Click Search.
      Crowd will list the groups that the user belongs to, matching your search criteria in the selected directory.
      (info) Crowd will display a maximum number of groups as specified in the Maximum results field. If too many groups match the search, you can change the search criteria and click 'Search' again. (There is no way to move to the next page of matching groups.)
    8. Select the groups by putting a tick in the checkbox next to one or more groups. To select all groups, you can put a tick in the checkbox at the top of the table.
    9. Click Remove selected groups to remove the user from the selected groups.


Last modified on May 17, 2022

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