Symptoms

The following message is displayed on the Source tab in a JIRA issue:

Repository [name hidden] on http://<fisheye_host>:8060/ failed: PERMISSION DENIED

Although this message is shown, some changesets may be listed.

Causes

Cause 1: Although the JIRA user exists in Fisheye side as well, the repository does not allow the user to access its changesets

Cause 2: Wrong Project Links configuration

Resolutions

For Cause 1 mentioned above: Go to the Fisheye repository permissions and allow access to the group to which the user belongs.

For Cause 2 mentioned above: Go to the Project Link configuration in the JIRA project and double-check the repositories associated to it. Sometimes there are no repositories associated.