Push notifications

On this page

Still need help?

The Atlassian Community is here for you.

Ask the community

Push notifications are a great way to stay in the loop, as they appear on your device, even when you’re not using the app. Tap the notification, and be taken straight into the app.


Sample push notification on an Android device


Here’s a little push notification as seen on Android.

tip/resting Created with Sketch.

Your Jira admin will need to enable push notifications for your Jira instance in Administration > System > Jira mobile app. If they don’t, your settings will still apply to in-app notifications.

To change your push notification settings:

  • For Android, go to Account > Settings > Notified about

  • For iOS, go to Account > Notifications

You can manage the following notification types:

TypeNotified aboutDetails
AssignedIssues you're assigned to

Issue update, including:

  • Updated description
  • New attachment
  • New assignee
  • New comment
  • Issue transition
ReportedIssues you've created
WatchingIssues you're watching
All mentionsMentions of you

Mentions of you in:

  • Issue description
  • Comment

Good to know

  • If your instance isn't accessible on the public internet (for example you need to be connected to your office wifi, or use a VPN to access it from home) we adapt the push notification message, so that you get a shorter version when you're not connected to your network.

  • Your admin can disable push notifications for the entire Jira instance. If this is the case, you'll see a message when you go to the notification settings, and the settings you choose will apply to in-app notifications, which you can always view in the Notifications tab. 

Last modified on Jun 23, 2020

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.