Summary

I would like to know how the apps work with our product user license

Environment

Cloud

Solution

As soon as the trial period is over for the first 30 days, the app will start to appear in the quote.

The license tier matches the number of users you have licensed for your product (Jira). For example, if you have a 25-user Confluence license, purchase the Confluence app at the 25-user tier. The app will only function if its license matches or exceeds the tier of the host product – even if only some of your licensed users need to use the app.

For Jira, you must purchase the app license that matches the highest Jira application tier. For example, if you have a 500-User Jira Software license, and a 20-Agent Jira Service Management license, your Jira apps must be at the 500-User level.