Summary

A Jira Administrator cannot bulk archive issues. After selecting Archive into the bulk issues features step, the Next button does not appear:

Environment

Any Jira Data Center version from 8.1.0.

Diagnosis

• For the issues that can't be bulk archived, take note of:
  • the workflow associated to them
  • the status these issues are in
• Check the workflows associated to the issues that the Jira user is unable to bulk archive
• In the workflow configuration, check if the status (identified in the previous step) is configured with any of the 2 properties listed below:
  • jira.permission.edit = false
  • jira.permission.move_issue = false
• You can check the screenshot to an example of status that is configured with these 2 properties:
  
  
• If you see any of these 2 properties, then this KB article is relevant and you can move on to the Solution section

Cause

By default you must be Jira Administrator or Jira System Administrator to be able to bulk archive issues as per Archiving an issue.

However if there is at least one issue that is in a status configured with any of the properties listed below, the Next button won't appear and this is because we explicitly denied for those issues the permission to move or edit them. Such property will apply to all users (including Jira Admin users):

• jira.permission.edit = false
• jira.permission.move_issue = false

Solution

Edit the Jira workflow for affected issues and modify the properties added to affected statuses to only allow a specific group to edit or move them.

In the example below, such permission will only be given to users who are part of the jira-administrators  group:

• jira.permission.edit.group=jira-administrators
• jira.permission.move_issue.group=jira-administrators