Disabling JIRA Screenshot applet
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Some users may want to disable JIRA Screenshot Applet shown on the following screenshot:
This can be done, but it will be a global change – it's not possible disable/hide it from a set of specific users (or groups). To do so, see the steps below:
Resolution
Steps for JIRA 6.2.4 and Earlier
- Browse to Administration >> Add-Ons >> Manage Add-Ons;
- Click in Show System Plugins;
- Use the input box for filtering Issue Operations Plugin;
- Click on xx of 33 modules enabled;
Now, look for the View Issue Ops Bar Attach Screenshot Link (attach-screenshot) module and click in disable.
Starting with JIRA 6.2.5, a newer version of the Attach Screenshot applet was implemented. In addition to the steps above, the following steps are necessary to fully disable this feature:
Additional Steps for JIRA 6.2.5 and Later
- Browse to Administration >> Add-Ons >> Manage Add-Ons;
- Click in Show System Plugins;
- Use the input box for filtering Attach Image for JIRA;
- Click the Attach Image for JIRA filter result to expand;
- Click Disable to disable the add-on.
The changes will be applied on the fly, you don't need to restart JIRA.