Internal Server Error on Dashboard Gadget
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
While running JIRA on SSL using Apache mod_proxy , the dashboard gadget gets an internal server error.
The following appears in the catalina.out
/plugins/servlet/gadgets/makeRequest [renderer.internal.http.HttpClientFetcher] Unable to retrieve response
javax.net.ssl.SSLHandshakeException: No appropriate protocol (protocol is disabled or cipher suites are inappropriate)Cause
There is an issue with the Self Signed Cert
Resolution
Add the cert to JIRA by :
- Use the command line to import the cert. Running JIRA over SSL or HTTPS(Start from step 5)
or - Use this plugin SSL for JIRA
Last modified on Nov 2, 2018
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