JIRA External Importers Troubleshooting
Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.
Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
- CSV Import Fails Due to 'sun.io.MalformedInputException'
- Importing Backup Results in 'Address Already in Use Connect' Error
- FogBugz Import fails with SQL Syntax error
- Trying to import a trac project results in ERROR: relation "ticket" does not exist
- Blank screen after first step in CSV Import
- Issues Not Imported from Bugzilla
- Error when importing project from Redmine 2.5.2 to JIRA 6.3.x
- Importing from CSV results in 404 Error
- Cannot Import Epic Link from CSV due to Incorrect Format
- Project import fails with "There are required user(s) that JIRA can not automatically create."
- CSV Import Error: Issues have been skipped because they already exist in destination projects
- 'delimiter doesn't map to a String object' Error when Importing by CSV
- Bugzilla Importer Fails with MySQLSyntaxErrorException
- CSV import causes IndexOutOfBoundsException
- Dates are not properly imported from CSV file to Jira
- Error in MySQL syntax when trying to perform External System Import
- FogBugz Attachments Are Not Imported
- Getting error while trying to import CSV in JIRA
- Illegal Date Format in CSV File Breaks Project Import
- Incomplete CSV Import when Issue Type Is Not Properly Defined
- Mantis Attachments are corrupted upon Importing to JIRA
- Project import fails with ParseException error for missing fields in Jira server
- TRAC import error from getValueCountForField
- Unable to Import CSV File due to Malformed CSV Stream
- Unable to Transition Issues Imported from Mantis