Project Lead cannot be altered for a specific project for JIRA 7
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
Unable to update the project lead
- Clicked the 'Update' button, nothing happened and no any error message.
- The loading circle occurs very shortly but it just stay on the same popup page.
Diagnosis
Environment
- Upgraded from JIRA 6.x to JIRA 7
Diagnostic Steps
- Go to JIRA Administration > Projects > Select Project > Edit Project
- Verify the project name character counts
Cause
This is a bug caused by the introduction of the project length name limit < 20 characters
- If there is projects which holds project name with >20 characters, when migrated, you wont be able to edit the project lead
Workaround
Rename the project name accordingly to <20 characters
Resolution
Go to Settings (cog icon on top right) > System > Maximum project name size and increase the maximum allowed characters here.
Last modified on Nov 10, 2022
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