Symptoms

JIRA fails to start, even if the listen ports are available.

The following appears in the atlassian-jira.log:

SEVERE: StandardServer.await: create[localhost:8080]: 
java.net.SocketException: Permission denied: listen failed

Cause

It appears that in some specific environments, you need to set a JVM flag to specify that you are using the IPV4 Protocol.

Resolution

• Edit JIRA's startup properties (See: Setting Properties and Options on Startup)
• Add: -Djava.net.preferIPv4Stack=true
• Start JIRA.