urchin Tracker is not defined in JIRA Agile

Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.

Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

Error  javascript message shown in Manage Board, plan mode or report mode:


Cause

Extension in browser such as AdBlocker, third party plugins or customization with google-analytics code had used the google-analytic code.

Workaround

  • Disable all third party plugins  and re-enable it 1 by 1 to check if any plugins causing that.
  • Disable all browser extensions or add-on
  • Check if there's any customization involve google-analytics used and correct/remove if necessary
Last modified on Jan 3, 2025

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