JIRA Service Desk Documentation Install JIRA Service Desk Getting started with JIRA Service Desk Setting up service desk users Setting up service desks for your projects Working on a service desk Reports SLAs Providing self-help resources for your customers with a knowledge base JIRA Service Desk 2.3 Release Notes Best practices Reference Glossary On this page In this section Best practices for designing the Customer Portal Related content Jira Service Management best practicesPost-incident review best practicesBest practices for IT teams using Jira Service ManagementBest practices for workflows in JiraBest practices for creating canned responsesBest practices for optimizing automation rulesBamboo Features and Best PracticesJIRA applications features and best practicesBest Practices for Managing Jira Application AppsBest practices for designing the customer portal Still need help? The Atlassian Community is here for you. Ask the community Best practices for designing the Customer Portal Last modified on Feb 27, 2014 Was this helpful? Yes No It wasn't accurate It wasn't clear It wasn't relevant Provide feedback about this article In this section Best practices for designing the Customer Portal Related content Jira Service Management best practicesPost-incident review best practicesBest practices for IT teams using Jira Service ManagementBest practices for workflows in JiraBest practices for creating canned responsesBest practices for optimizing automation rulesBamboo Features and Best PracticesJIRA applications features and best practicesBest Practices for Managing Jira Application AppsBest practices for designing the customer portal Powered by Confluence and Scroll Viewport.