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Jira Service Desk Documentation

   

Put the power of Jira in the hands of your service desk team.
Check out the latest Jira Service Desk Server release notes here. 


Getting started

Install Jira Service Desk

Getting started guides

Setting up service desk users


Administering a service desk

Setting up service desk reports

Setting up request types

Receiving requests by email


Serving your customers

Configuring the customer portal  

Setting up service level agreements  


Integrations

Serving customers with a knowledge base  

Using Jira applications with Hipchat


Working on a service desk

Using service desk queues

Working with issues

Searching for issues


Latest service desk news

Jira Service Desk Server release notes