This insight appears when you have one or more apps installed that aren't compatible with your current Confluence Data Center version.

An incompatible app is a third-party application that either:

• Hasn't been verified to work with your current Confluence version

• Isn't officially supported for Data Center deployments

• Hasn't been updated to maintain compatibility with recent Confluence versions

How do incompatible apps affect your instance?

Running incompatible apps can cause several critical issues:

• Users may encounter failing features and inaccessible macros, while your system could experience performance degradation due to excessive resource consumption.

• Critical workflows might be disrupted by frequent errors, affecting both user productivity and system reliability.

What's the recommendation?

To manage incompatible apps effectively, follow these recommendations:

Upgrade incompatible apps

Start with reviewing and upgrading existing apps:

1. Check current status:

   • Go to Administration > Manage apps

   • Identify apps marked as incompatible

   • Review available updates

2. Plan your upgrade process carefully:

   • Document current configurations before making changes

   • Schedule updates during maintenance windows

   • Test thoroughly in a staging environment

   • Apply updates systematically in production

Learn about managing apps

Review app usage and alternatives

Assess the impact and explore options:

1. Analyze usage patterns:

   • Go to Administration > General Configuration > Macro Usage

   • Review usage statistics

   • Identify critical functionalities

2. Research alternatives:

   • Check Marketplace for DC-compatible options

   • Compare feature sets

   • Evaluate vendor support quality

   • Consider migration paths

Find Data Center apps on Marketplace

Disable unused incompatible apps

For apps that can't be upgraded:

1. Prepare for removal:

   • Document current usage

   • Communicate with stakeholders

   • Back up configurations

2. Disable apps:

   • Start with test environment

   • Monitor system performance

   • Document any issues

See app management guidelines

Implement preventive measures

Maintain app compatibility through regular maintenance:
• Schedule monthly app compatibility reviews
• Track vendor update announcements
• Maintain a detailed app inventory with versions and compatibility status
• Plan upgrades early by checking compatibility matrices