How to reset the Administration Page password in Fisheye or Crucible

If you have forgotten or misplaced the password for the Admin page (http://<FECRU_URL>:<FECRU_PORT>/admin/admin.do), you can reset it manually.

To manually reset the admin password, please edit your FISHEYE_INST/config.xml file (make a backup as well before editing). Note that the FISHEYE_INST directory is your Fisheye data directory, not the installation directory.

You will see something like:

<?xml version="1.0" encoding="UTF-8"?>
<config control-bind="127.0.0.1:8059" version="1.0" admin-hash="352353256326369233A801FC3">

To reset the password to "admin", please change the admin-hash value so that it appears as admin-hash="21232F297A57A5A743894A0E4A801FC3"

<?xml version="1.0" encoding="UTF-8"?>
<config control-bind="127.0.0.1:8059" version="1.0" admin-hash="21232F297A57A5A743894A0E4A801FC3">

Restart Fisheye for this to take effect. You should now be able to access the Fisheye Admin page (http://<FECRU_URL>:<FECRU_PORT>/admin/admin.do) with the password "admin". Please change this password immediately from the Admin area: click Change Admin password (under "Security Settings").

See also Best practices for Fisheye configuration.

Last modified on Dec 13, 2018

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