Problem

The Author and/or the Revision column does not display the expected values, "n/a" is shown instead.

As an example, the behaviour is shown in the following screenshot:

Diagnosis

Environment

• An upgrade to a Fisheye/Crucible version 3.10.0 (or later) has been performed recently
• the fisheye.blame.scm.fallback.enable property is not set or it is set to false
• the fisheye.enable.request.blame.calculation property is not set or it is set to false

Cause

The blame related information (including author and revision) are not indexed and, due to a change in Fisheye/Crucible, "n/a" will be displayed when the blame is missing for a particular file/revision.

Previously Fisheye/Crucible tried to retrieve the information from the repository when required from the user interface (e.g. when displaying the source file).

This change is described on the Blame calculations page.

Resolution options

Resolution option 1

Reindex the affected repository

Resolution option 2

If the reindex did not resolve the issue or if it is not an option for your current installation, set the fisheye.enable.request.blame.calculation system property to true as explained on the blame calculation page.

fisheye.enable.request.blame.calculation=true