The following KB discusses on how to set the default charset for the charset option when adding a pre-commit in the Crucible review. You can configure the default charset for an user by performing the following:-

1. Shutdown Fisheye instance
2. Backup the database of the Fisheye instance

3. Run the following SQL Query to determine the ID of the user from the database:-

   select cru_user_id from cru_user where cru_user_name='<username>';

4. Based on the user id, run the following SQL Query in your database:-

   UPDATE cru_user_profile SET cru_upload_charset = 'EUC-KR' WHERE cru_user_profile.cru_user_id =<user_id>;

5. Start Fisheye instance

Note: Remember to replace the <username> and <user_id> with the actual value.