"User directories" option not displayed in Fisheye due to "Unresolved constraint in bundle com.atlassian.crowd.embedded-crowd-admin-plugin"
Problem
The "User directories" menu available under "User Settings" in the Administration area is not displayed.
The following appears in the atlassian-fisheye-YYYY-MM-DD.log:
ERROR [FelixDispatchQueue ] com.atlassian.plugin.osgi.container.felix.FelixOsgiContainerManager FelixOsgiContainerManager$BundleRegistration-frameworkEvent - Framework error in bundle com.atlassian.crowd.embedded-crowd-admin-plugin
org.osgi.framework.BundleException: Unresolved constraint in bundle com.atlassian.crowd.embedded-crowd-admin-plugin [12]: Unable to resolve 12.0: missing requirement [12.0] osgi.wiring.package; (&(osgi.wiring.package=com.atlassian.crowd.search.query.entity.restriction)(version>=2.8.0))
at org.apache.felix.framework.Felix.resolveBundleRevision(Felix.java:3974) [org.apache.felix.framework-4.2.1.jar:?]
at org.apache.felix.framework.Felix.loadBundleClass(Felix.java:1824) [org.apache.felix.framework-4.2.1.jar:?]
at org.apache.felix.framework.BundleImpl.loadClass(BundleImpl.java:937) [org.apache.felix.framework-4.2.1.jar:?]
at com.atlassian.plugin.osgi.util.BundleClassLoaderAccessor$BundleClassLoader.findClass(BundleClassLoaderAccessor.java:66) [atlassian-plugins-osgi-4.1.5.jar:?]
at java.lang.ClassLoader.loadClass(ClassLoader.java:424) [?:1.8.0_91]
at java.lang.ClassLoader.loadClass(ClassLoader.java:357) [?:1.8.0_91]FILL IN LOGDiagnosis
Environment
- Fisheye 4.0+ (the "User directories" option has been added started from this version)
- Adaptavist SSO addon version 2.4.0 is enabled
Cause
The Adaptavist SSO addon is causing a conflict when loading the embedded Crowd module responsible for the internal user management in Fisheye.
Resolution
Disable the Adaptavist SSO addon.
Last modified on Jul 31, 2018
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