Moving an issue

Sometimes, an issue may belong to a different project, and you may want to move this issue to another project. You can easily do this by using the Move Issue wizard.

Before you begin:

• You must have the Move Issues permission for the project that has the issue that you want to move.
• You must have the Create Issues permission for the project that you wish to move your issue to.

If you do not have either of this permissions, please contact your JIRA administrator to have these added to your user profile.

Moving an issue

The Move Issue wizard allows you to specify another project in your JIRA instance to move your selected issue to. As there may be significant differences in the configuration of your original project and target project, the Move Issue wizard allows you to change certain attributes of the issue. These include:

• Issue Type — If your issue is a custom issue type that does not exist in your target project, you must select a new issue type. You can also choose to arbitrarily change the issue type.
• Issue Status — You may have set up custom issue statuses as part of a workflow. If you have assigned a custom status to your issue, and it does not exist in your target project, you must select a new issue status for your issue. You cannot arbitrarily change the issue status, i.e. the option to change the issue status will only appear if you are required to change it.
• Custom Fields — If you have defined required custom fields for your issue that do not exist in your target project, you must set values for them. You will only be prompted to enter the values for required custom fields in the target project that are missing values. If you wish to change the existing values for other fields on your issue, you can do this after the move is complete.

To move an issue:

1. View the issue that you wish to move.
2. Select More > Move.
3. The first page of the Move Issue wizard is displayed. Complete the steps required.
4. The confirmation page will display with all of your changes. If you wish to revise any of your changes, you can click the appropriate step in the left-hand menu to return to that page of the wizard. Once you are happy with your changes, click Move to move the issue to the target project.
5. Your issue will be moved to the target project and displayed on screen. You can now edit the issue to make further changes, if you wish.

Moving related issues

• If your issue has sub-tasks, the 'Move Issue' wizard will also move the sub-tasks to the target project.
• If you are moving an epic, the 'Move Issue' wizard will not move the issues in the epic. The epic and the issues in the epic will still be linked to each other, but the issues in the epic will remain in the original project. You will need to move them separately.

Troubleshooting

• Restricted comments appear to be removed after moving the issue. See this article: Restricted comments disappear after moving an issue to a new project.