Security of HipChat

This Knowledge Base article is written specifically for the Atlassian Cloud platform. It's not applicable to Atlassian Server customers.

HipChat takes the security of your company data very seriously. We use the best engineering practices available to make sure that HipChat is secure. All user and chat data is stored redundantly. Nobody can access your company data unless you specifically invite them and give them permission.

Unlike most traditional IM networks, HipChat uses 256-bit SSL encryption to transmit your data and files (the same as online banks and retailers).

HipChat is hosted on Amazon Web Services which has their own additional security infrastructure. You can learn more at Amazon Web Services security overview.

Learn about HipChat Server and security.

Report a security vulnerability.


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