Jira Align - Delete vs Permanently Delete or Cancel and how to restrict deleting Features
Summary
Jira Align has two deleting options for Features: Delete and Permanently Delete. The Jira Align Admins can also restrict roles from deleting a Feature.
Environment
Jira Align
Solution
Deleting a Feature
- To delete a Feature the user role should have the "Delete" toggle enabled in Administration -> Roles: select a role -> Program -> Manage > Features (Jira Epics) > Delete
- If the "Delete" toggle is enabled for the role, the user can view and click the "Delete" in the Feature Slide-out Panel
- Deleting a feature does not permanently delete it; it will place it in the recycle bin, where you can later recover or delete it permanently.
https://help.jiraalign.com/hc/en-us/articles/115000226273-Delete-and-restore-backlog-work-items
Cancel a Feature
Permanently Deleting a Feature
There are 2 ways to "permanently delete" a Feature. The user should access the "Recycle Bin" or "Access Canceled Items". Select the program from the dropdown list and select (check) the work item to be deleted.
- Features can be permanently deleted from the "Recycle Bin".
- Features can be permanently deleted from the "Canceled items"
https://help.jiraalign.com/hc/en-us/articles/360012921034-More-actions-for-features
How to restrict a role from Deleting Features
- Disable (Turn OFF) the "Delete" toggles Administration -> Roles: select a role -> Program -> Manage > Features (Jira Epics) > Delete
- Also if you would like to restrict the user from accessing the canceled items (Where the user can permanently delete Features) I would recommend disabling the "Allow access to cancel item" toggle from Administration -> Roles: select a role -> ADDITIONAL OPTIONS
- If you disable the "Allow access to cancel item" toggle the user will no longer view this option in the Feature slide-out panel. In this way, you can prevent this user from accessing the canceled items and permanently delete Features