Jira Align - Delete vs Permanently Delete or Cancel and how to restrict deleting Features

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Summary

Jira Align has two deleting options for Features: Delete and Permanently Delete. The Jira Align Admins can also restrict roles from deleting a Feature.

Environment

Jira Align

Solution

 Deleting a Feature

  • To delete a Feature the user role should have the "Delete" toggle enabled in Administration -> Roles: select a role -> Program -> Manage > Features (Jira Epics) > Delete
  • If the "Delete" toggle is enabled for the role, the user can view and click the "Delete" in the Feature Slide-out Panel
  • Deleting a feature does not permanently delete it; it will place it in the recycle bin, where you can later recover or delete it permanently.

https://help.jiraalign.com/hc/en-us/articles/115000226273-Delete-and-restore-backlog-work-items

 .  

Cancel a Feature


 Permanently Deleting a Feature

There are 2 ways to "permanently delete" a Feature. The user should access the "Recycle Bin" or "Access Canceled Items". Select the program from the dropdown list and select (check) the work item to be deleted.

  • Features can be permanently deleted from the "Recycle Bin".
  • Features can be permanently deleted from the "Canceled items"

https://help.jiraalign.com/hc/en-us/articles/360012921034-More-actions-for-features


 How to restrict a role from Deleting Features

  1. Disable (Turn OFF) the "Delete" toggles Administration -> Roles: select a role -> Program -> Manage > Features (Jira Epics) > Delete
  2. Also if you would like to restrict the user from accessing the canceled items (Where the user can permanently delete Features) I would recommend disabling the "Allow access to cancel item" toggle from Administration -> Roles: select a role -> ADDITIONAL OPTIONS
  3. If you disable the "Allow access to cancel item" toggle the user will no longer view this option in the Feature slide-out panel. In this way, you can prevent this user from accessing the canceled items and permanently delete Features





Last modified on Oct 28, 2024

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