Managing your user profile

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You can manage your Jira settings (e.g. your password, email address, or the format in which you would like to receive email notifications) in your user profile. Your user profile also displays recent work in the Activity Stream, and contains useful shortcuts to issues you have been working on or reported.

To manage your user profile:

Choose your user name at top right of the screen, then choose Profile.

On this page:

Editing your user details

If your instance is using an external user management system like Crowd, these options may not be available to you.

In the Details section on the Summary page, click the edit icon  at the top-right of the section to edit your display name, email address, and password. If your Jira administrator has configured the user directory with external password management, the Change Password link will not be available. 

Changing your avatar

Select  or your current avatar to change the image that appears next to your name in Jira. If your administrator has enabled Gravatar for user avatars, your Gravatar (i.e. the Gravatar associated with the email address in your user profile) will automatically be set as your user avatar. If Gravatar has been enabled, you will not be able to choose Jira -specific user avatars and vice versa. using If Gravatar has been disabled, you can choose your user avatar from the ones pre-packaged with Jira  or upload your own.

  • Your cropped image is resized to 48x48 pixels before it is saved as your new custom user avatar.
  • A separate 16x16 pixel version of your custom user avatar will be generated for use in comments.
  • Custom user avatars can only be selected by the user who uploaded them.

Choosing your homepage

Your Jira home page is the Jira page you are presented with immediately after you log in.

You can configure the following Jira pages as your Jira home page:

  • The Dashboard
  • The Issue Navigator
  • Boards
  1. Click on your profile icon at the top right of the screen.
  2. Select the appropriate home page option within the My Jira Home section:
    • Dashboard
    • Issue Navigator
    • Boards (available if you're using Jira Software)
    (info) Your page will be reloaded the Jira home page you selected.
  3. (Optional) To verify that your Jira home page has been reset, log out and log back in to Jira again. You should be taken directly to the Jira home page you selected in the previous step.

Managing email notifications

In the Preferences section on the Summary page, click the edit icon  at the top-right of the section to open the Updated User Preferences dialog box. You can then manage the following:

  • Change the Email Type to change the format (plain text or HTML) in which Jira sends its outgoing email notifications.
  • In My Changes, Choose between making Jira send you email notifications about issue updates made by either both you and other people ( Notify me ) or other people only (i.e.  Do not notify me ).

Managing your user preferences

The global defaults for most of the user preferences below can be set by your Jira administrator; however, you can override these default settings by changing the following: 

  • The Page Size, or number of issues displayed on each Issue Navigator page
  • Your preferred language from the drop-down list. If you don't see your preferred language in the list, see Translating Jira for more information.

  • Your time zone specified in your profile doesn't match the time zone of the computer you are working on, Jira will ask if you want to update this selected time zone setting. All time fields in Jira will now be displayed in your preferred time zone.
  • Choose the Sharing setting for when you create new filters and dashboards, which can be either shared with all other users ( Shared ) or restricted (Unshared).
  • Choose to enable or disable Jira's keyboard shortcuts feature.
  • Choose between allowing Jira to make you an autowatcher  of any issue that you create or comment on.
  • Choose how you want your external links to open. They can open in the existing or a new tab. 

Managing service desk preferences

Service desk agents can enable or disable the Pre-populated commenting field by editing their user profiles. This setting can help save time by pre-filling conversation greeting text when agents comment on customer issues. When enabled, the text Hi <Reporter_name>, and – <Agent_name> appears in the comment field and in the email notification sent to customers.

Managing your OAuth and login tokens

An OAuth access token is issued by  Jira  to give gadgets access to restricted data on an external, OAuth-compliant web application or website (also known as a "consumer"). Check out Allowing OAuth access  for recommendations on when to issue or revoke OAuth access tokens. 

If you are accessing your Jira applications in a public environment, you can clear you login tokens by clicking the Clear all Tokens link in the Details section of your Profile.

Last modified on Sep 2, 2019

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