Administration pages show getNotEmptySectionsForLocation error
Symptoms
An administrator goes to the Administration interface and gets a gigantic stack trace, and part of the page renders below. 3
The following appears in the atlassian-jira.log and on screen:
An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getNotEmptySectionsForLocation' in class com.atlassian.jira.plugin.webfragment.DefaultSimpleLinkManager threw exception java.lang.NullPointerException at templates/plugins/webfragments/system-admin-navigation-bar.vm[line 3, column 42] at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(ASTMethod.java:337) at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:284) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262) at org.apache.velocity.runtime.parser.node.ASTReference.value(ASTReference.java:507) at org.apache.velocity.runtime.parser.node.ASTExpression.value(ASTExpression.java:71) at org.apache.velocity.runtime.parser.node.ASTSetDirective.render(ASTSetDirective.java:142) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336) at org.apache.velocity.Template.merge(Template.java:328) at org.apache.velocity.Template.merge(Template.java:235) at org.apache.velocity.app.VelocityEngine.mergeTemplate(VelocityEngine.java:381) at com.atlassian.velocity.DefaultVelocityManager.getEncodedBody(DefaultVelocityManager.java:67) at com.atlassian.jira.template.velocity.DefaultVelocityTemplatingEngine$DefaultRenderRequest.asHtml(DefaultVelocityTemplatingEngine.java:104) at com.atlassian.jira.web.component.AbstractWebComponent.getHtml(AbstractWebComponent.java:35) at
Screenshot of the issue:
Diagnosis
Run this query:
select pname from project where project.avatar NOT IN (select id from avatar);Any projects which come up are affected by this issue.
Cause
The project avatar as identified in the projects table does not exist in the avatar table.
Resolution
Re-upload the project avatar as another user with administrator permissions.
If another administrator doesn't exist or the password is forgotten, please following the knowledge article, Retrieving the JIRA Administrator
Last modified on Mar 30, 2016
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