AuthenticationFailedException after Adding an Email Handler

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The following error appears in the logs after configuring a create issue email handler:
javax.mail.AuthenticationFailedException: Logon failure: the specified account password has expired


The mail account you've configured isn't able to login to the mail server.


Review the atlassian-jira log to see the authentication failure reason:

  • The password may have expired.
  • The password may be incorrect.
  • The username may be invalid.
  • The connection to the mail server may be severed.
Last modified on Feb 23, 2016

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