Overview

Jira Cloud does not support automated backups. Currently, you can perform data-only backups (which exclude attachments, avatars, and logos) at any time. When you create a backup that includes attachments, avatars, and logos, you will need to wait 48 hours from the last time you created a backup with attachments.

This page provides a workaround that Atlassian Support cannot guarantee any assistance with. It is provided for your information only. 

Automate Cloud backups using Jira Automation

Jira automation can help you automate your cloud site backups without requiring custom scripts or programming experience.

This workaround makes use of the Send web request automation action along with a Jira API key generated by an administrator Jira user.

For the full setup instructions, please refer to this post in the Atlassian community.

 To stay updated on the progress of automated backups, which is currently logged as a feature request, please watch CLOUD-6498 - Getting issue details... STATUS