Bulk Edit Throws 500 Error
Symptoms
When trying to perform Bulk Edit in JIRA, a 500 error page comes up. This issue is related to Intenso Plugins as seen from the error thrown below.
The following appears in the atlassian-jira.log:
Referer URL: http://jira.pearsoncmg.com/jira/secure/views/bulkedit/BulkChooseOperation!default.jspa
java.lang.NullPointerException
java.lang.NullPointerException
at com.intenso.jira.plugin.customfield.dynamicselect.DynamicSelectField.getAllRelatedCustomFields(DynamicSelectField.java:173)
at com.intenso.jira.plugin.customfield.dynamicselect.DynamicSelectField.availableForBulkEdit(DynamicSelectField.java:142)
at com.atlassian.jira.issue.fields.CustomFieldImpl.availableForBulkEdit(CustomFieldImpl.java:1718)
at com.atlassian.jira.bulkedit.operation.BulkEditActionImpl.isAvailable(BulkEditActionImpl.java:36)
at com.atlassian.jira.web.action.issue.bulkedit.BulkEdit.setFieldDefaults(BulkEdit.java:148)
at com.atlassian.jira.web.action.issue.bulkedit.BulkEdit.doDetails(BulkEdit.java:128)
at sun.reflect.GeneratedMethodAccessor8666.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:601)
Diagnosis
A version below 1.7.6 of Dynamic Forms is being used. It is unknown which versions of Dynamic Forms are applicable.
Cause
This is a bug that occurs in earlier versions of Intenso's Dynamic Forms plugin
Resolution
- Upgrade the Intenso's Dynamic Forms plugin to 1.7.6 or a higher version;
- After update the plugin, attempt to perform a Bulk Edit. It should work as intended.
Last modified on Mar 30, 2016
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