Problem

None of the users including Administrators can log in:

The following appears in the atlassian-jira.log:

2015-08-14 08:58:12,536 http-bio-6410-exec-24 anonymous 538x1508x1 1vkjf6z 10.60.2.104 /login.jsp The user 'user' is NOT AUTHORIZED to perform to login for this request
2015-08-14 08:58:12,536 http-bio-6410-exec-24 anonymous 538x1508x1 1vkjf6z 10.60.2.104 /login.jsp login : 'user' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.
2015-08-14 08:58:12,568 http-bio-6410-exec-24 anonymous 538x1508x1 1vkjf6z 10.60.2.104 /login.jsp The user 'user' is NOT AUTHORIZED to perform this request
2015-08-14 08:58:20,585 http-bio-6410-exec-24 anonymous 538x1509x1 1vkjf6z 10.60.2.104 /login.jsp The user 'user2' is NOT AUTHORIZED to perform to login for this request
2015-08-14 08:58:20,585 http-bio-6410-exec-24 anonymous 538x1509x1 1vkjf6z 10.60.2.104 /login.jsp login : 'user2' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.
2015-08-14 08:58:20,618 http-bio-6410-exec-24 anonymous 538x1509x1 1vkjf6z 10.60.2.104 /login.jsp The user 'user2' is NOT AUTHORIZED to perform this request

Cause

Global permissions table is empty. 

Resolution

1. Check the GlobalPermissions

   select * from globalpermissionentry;

2. If any of the below is missing, we need to update the table

     id   |  permission  |      group_id
   -------+--------------+---------------------
    10000 | ADMINISTER   | jira-administrators
    10001 | USE          | jira-users
    10006 | SYSTEM_ADMIN | jira-administrators

3. To update run the below queries:

    insert into globalpermissionentry values (10000,'ADMINISTER','jira-administrators');
    insert into globalpermissionentry values (10001,'USE','jira-users');
    insert into globalpermissionentry values (10006,'SYSTEM_ADMIN','jira-administrators');

   Please backup JIRA before proceed to run the SQL queries here.

4. Restart JIRA