Changing a Rapid Board Rank field

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Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.

Symptoms

You want to use a different Global Rank field type for your Rapid Board.

Performance impact

Please be aware that having multiple Rank fields will have performance impact for middle/large JIRA instance (400k+ issues).

See related tickets:


Resolution

You will need to modify your Rapid Board filter to sort by the rank filter you want to use.

  1. Navigate to the Rapid Board you want to change the field that is used for rank
  2. Click tools then Configure

  3. Open the Filters page
  4. Click on "Edit Filter"
    (info) You will want to enter the Edit mode for this filter if you are not brought there automatically
  5. From here, you will want to switch to advanced filter mode
  6. Change the filter to rank by the name of the new field.

    Old

    project = JIRA ORDER BY RANK ASC


    New

    project = JIRA ORDER BY "NEW RANK" ASC
  7. Save your changes
  8. Re-index JIRA

Your project should be using the new Global Rank field. The Configuration will not reflect the custom field you are using in the Rank status. We currently have a Improvement request to make sure that the Rank status will show what rank field is used.

GHS-3720 - Getting issue details... STATUS

Last modified on Apr 14, 2021

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