Changing a Rapid Board Rank field
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
You want to use a different Global Rank field type for your Rapid Board.
Performance impact
Please be aware that having multiple Rank fields will have performance impact for middle/large JIRA instance (400k+ issues).
See related tickets:
- JSWSERVER-20910 - Getting issue details... STATUS
- JSWSERVER-13098 - Getting issue details... STATUS
- JSWSERVER-20691 - Getting issue details... STATUS
Resolution
You will need to modify your Rapid Board filter to sort by the rank filter you want to use.
- Navigate to the Rapid Board you want to change the field that is used for rank
Click tools then Configure
- Open the Filters page
- Click on "Edit Filter"
You will want to enter the Edit mode for this filter if you are not brought there automatically - From here, you will want to switch to advanced filter mode
Change the filter to rank by the name of the new field.
Old
project = JIRA ORDER BY RANK ASCNew
project = JIRA ORDER BY "NEW RANK" ASC- Save your changes
- Re-index JIRA
Your project should be using the new Global Rank field. The Configuration will not reflect the custom field you are using in the Rank status. We currently have a Improvement request to make sure that the Rank status will show what rank field is used.
GHS-3720 - Getting issue details... STATUS