Closed or resolved issues appear in a scrum board backlog in Jira server

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Platform Notice: Cloud, Server, and Data Center - This article applies equally to all platforms.

Problem

Suddenly the closed issues from the project are appearing in the backlog of the Scrum board.

Cause

JIRA Software does not display issues from the last column of the Scrum board configuration in the backlog section. If your closed issues are not mapped to the last column of the board, then they would be displayed in the backlog.

For example, in this configuration: 

      

Resolution

  • In order to fix the problem here, we would need to configure the 'Done' column as the last column from the board column configuration. Once we do that, the closed issues would stop appearing in the backlog of the Scrum board.

DescriptionSuddenly the closed issues from the project are appearing in the backlog of the Scrum board.
ProductJira
PlatformServer, Cloud
Last modified on Sep 25, 2019

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