Couldn't create sub-task error due to default assignee in Jira Cloud
Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.
Summary
On the Issue View screen after selecting Create Subtask, the user is presented an error:
"We couldn't create the subtask. The default assignee does NOT have ASSIGNABLE permission OR Unassigned issues are turned off."
Update the Project Lead and Default Assignee in project settings
As a Jira administrator:
- Navigate to Project Settings
- On the Details tab, ensure that Project Lead and Default Assignee include valid entries
If the Default Assignee is not a valid assignable user, sub-tasks will not be able to be created.
In this case, update the project settings to either Unassigned or to a valid user and then Save. This should address the error and allow you to create sub-tasks as normal.