Description can't exceed 255 characters - Custom Fields


Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.

Summary

You are trying to add/use a custom field on any screen, and you are facing the message:

 

Description can't exceed 255 characters



Cause

The description field has a hard limit of 255 characters.



Solution

Edit the custom field to use a short description. You can do this edition by going to:

  1. https://<your_instance_here>.atlassian.net/secure/admin/ViewCustomFields.jspa
  2. Search for the custom field's name
  3. Click on the 3 buttons that are located to the right of the field, and select "Edit details"
  4. Save the change


If necessary, you can use a multi-line Text field, which supports ~32000 characters, link rendering (via Wiki Style Render)



Last modified on Jan 27, 2025

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