DVCS Connector redirects to the JIRA Home After authentication from Github
Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.
Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
After setting up GitHub OAuth settings in the DVCS Connector and connecting the repository, the DVCS connector authenticates from GitHub and after Clicking on Allow it redirects to JIRA home page and the repository is not connected.
Cause
This is usually caused by entering the wrong Call Back URL in GitHub Account, or by simply putting http instead of *https*
Resolution
By just ensuring to put the correct enteries in the GitHub account, to make sure it redirects to the correct instance URL with the secure connection "*https*".
If you still face any problems after following this, please feel free to raise a support case at https://support.atlassian.com.