Error in User Profile's activity stream

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Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.


The Activity Stream on the user profile does not load but instead throw an error :

An error occurred while trying to retrieve recent activity


The following appears in the atlassian-jira.log

2016-04-27 11:34:45,815 http-nio-8080-exec-42 ERROR zaitsev 694x3050491x2 ivkfqs,0:0:0:0:0:0:0:1 /plugins/servlet/streams [c.a.s.internal.servlet.StreamsActivityServlet] Error getting activity
	at com.atlassian.streams.api.common.Either$2.apply(
	at com.atlassian.streams.api.common.Either$2.apply(
	at com.atlassian.streams.internal.StreamsCompletionService.registerFailures(
	at com.atlassian.streams.internal.StreamsCompletionService.execute(
	at com.atlassian.streams.internal.FeedBuilder.getFeed(
	at com.atlassian.streams.internal.servlet.StreamsActivityServlet.doGet(
	at javax.servlet.http.HttpServlet.service(
	at javax.servlet.http.HttpServlet.service(
	at com.atlassian.plugin.servlet.DelegatingPluginServlet.service(
	at javax.servlet.http.HttpServlet.service(
	at com.atlassian.plugin.servlet.ServletModuleContainerServlet.service(
	at javax.servlet.http.HttpServlet.service(
	... 17 filtered
	at com.xpandit.raven.servlet.RequestIdFilter.doFilter(Unknown Source)
	... 176 filtered
	at java.util.concurrent.ThreadPoolExecutor.runWorker(
	at java.util.concurrent.ThreadPoolExecutor$
	at org.apache.tomcat.util.threads.TaskThread$



  • Reported on JIRA 7.0.10

Diagnostic Steps

  • Issue seems to happen after linking JIRA with another application using the application link 
  • The error only appears on the User Profile's dasboard but not the System Dashboard 
  • The error does not appear when the application is removed


  • From the investigation done, it seems like the application links is either not configured correctly or corrupted. 
  • There is also a bug ticket raised here which has been closed as it is not reproducible  JRA-42885 - Getting issue details... STATUS


  • Recreate the application links and ensure the following on both JIRA and the other application :

    1. Only OAuth is used for incoming and outgoing authentication.
    2. Ensure that Trusted and Basic is disabled
    3. Ensure that 2-legged Oauth is enabled for incoming and outgoing authentication


Last modified on Apr 28, 2016

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