Error in User Profile's activity stream
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
The Activity Stream on the user profile does not load but instead throw an error :
An error occurred while trying to retrieve recent activity
The following appears in the atlassian-jira.log
2016-04-27 11:34:45,815 http-nio-8080-exec-42 ERROR zaitsev 694x3050491x2 ivkfqs 185.36.63.205,0:0:0:0:0:0:0:1 /plugins/servlet/streams [c.a.s.internal.servlet.StreamsActivityServlet] Error getting activity
java.lang.NullPointerException
at com.atlassian.streams.api.common.Either$2.apply(Either.java:176)
at com.atlassian.streams.api.common.Either$2.apply(Either.java:173)
at com.google.common.collect.Iterators$7.computeNext(Iterators.java:652)
at com.google.common.collect.AbstractIterator.tryToComputeNext(AbstractIterator.java:143)
at com.google.common.collect.AbstractIterator.hasNext(AbstractIterator.java:138)
at com.google.common.collect.TransformedIterator.hasNext(TransformedIterator.java:43)
at com.atlassian.streams.internal.StreamsCompletionService.registerFailures(StreamsCompletionService.java:152)
at com.atlassian.streams.internal.StreamsCompletionService.execute(StreamsCompletionService.java:145)
at com.atlassian.streams.internal.FeedBuilder.getFeed(FeedBuilder.java:69)
at com.atlassian.streams.internal.servlet.StreamsActivityServlet.doGet(StreamsActivityServlet.java:71)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:618)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
at com.atlassian.plugin.servlet.DelegatingPluginServlet.service(DelegatingPluginServlet.java:42)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
at com.atlassian.plugin.servlet.ServletModuleContainerServlet.service(ServletModuleContainerServlet.java:52)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
... 17 filtered
at com.xpandit.raven.servlet.RequestIdFilter.doFilter(Unknown Source)
... 176 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)Diagnosis
Environment
- Reported on JIRA 7.0.10
Diagnostic Steps
- Issue seems to happen after linking JIRA with another application using the application link
- The error only appears on the User Profile's dasboard but not the System Dashboard
- The error does not appear when the application is removed
Cause
- From the investigation done, it seems like the application links is either not configured correctly or corrupted.
- There is also a bug ticket raised here which has been closed as it is not reproducible JRA-42885 - Getting issue details... STATUS
Resolution
Recreate the application links and ensure the following on both JIRA and the other application :
- Only OAuth is used for incoming and outgoing authentication.
- Ensure that Trusted and Basic is disabled
- Ensure that 2-legged Oauth is enabled for incoming and outgoing authentication
Last modified on Apr 28, 2016
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