Error "Invalid Group(s)" when adding value in a group-type attribute of an Assets object

Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.

Summary

The following error is seen when trying to add a group in a group-type attribute of an Assets object.

Invalid Group(s) (<Group name>)

Environment

Jira Service Management Cloud

Cause

There are either leading or trailing spaces in the group name, which makes the group search invalid. For example: Names like "  TestGroup" or "TestGroup  "

Spaces in between 2 words or characters don't impact this. For ex: Names like "E A" or "Test Group" are valid ones.

Solution

Edit the group name to remove the space and then try to set the group value in the group-type attribute.

In order to edit a group name, refer to the following steps:

  1. Go to admin.atlassian.com. Select your organization if you have more than one.

  2. Select Directory > Groups.

  3. Select the group whose details you want to edit.

  4. Select the More actions icon (•••) next to Add group members.

    1. Select Edit group name to rename the group.

    2. Select Edit description to change the description.

  5. Select Save changes.

Source: Edit name and description



Last modified on Nov 19, 2024

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.