Export menu of issue navigator displays navigator.results.currentview.*

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Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.

 

 

Problem

When using the Export feature from the issue navigator, some menu items are not displayed correctly.

In the export menu, navigator.results.currentview.* is displayed instead of the name of the export option (e.g. CSV (All fields) ), see example below :

Diagnosis

Diagnostic Steps

  • Verify if the JiraWebActionSupport.properties file in $JIRA_install/atlassian-jira/WEB-INF/classes/com/atlassian/jira/web/action has been modified.

Cause

Each name of the export option (menu item) is associated with a unique key and stored in JiraWebActionSupport.properties file under $JIRA_install/atlassian-jira/WEB-INF/classes/com/atlassian/jira/web/action.

For example,

navigator.results.currentview.excel.csv.current = CSV (Current fields)
navigator.results.currentview.excel.csv.all = CSV (All fields)

It's a standard key-value pair file, if an entry is missing then the key will be displayed on the UI.

Resolution

Revert the modification made to the JiraWebActionSupport.properties file by adding the missing key-value pair back.

 

Last modified on Dec 21, 2016

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