Failed to generate an XML backup due to Timestamp SQL Exception

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Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.

Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

The following appears in the atlassian-jira.log

2015-08-10 12:35:41,605 http-bio-8080-exec-10 ERROR xxxx xxxx xxx 217.110.62.222,127.0.0.1 /secure/admin/XmlBackup.jspa [web.action.util.XmlBackup] Exception occurred backing up: org.ofbiz.core.util.GeneralRuntimeException: Error creating GenericValue (SQL Exception while getting value:  (Value '5969216153r
...can not be represented as java.sql.Timestamp))
	at org.ofbiz.core.entity.EntityListIterator.next(EntityListIterator.java:253)
	at com.atlassian.jira.ofbiz.DefaultOfBizListIterator.next(DefaultOfBizListIterator.java:140)
	at com.atlassian.jira.ofbiz.WrappingOfBizListIterator.next(WrappingOfBizListIterator.java:80)

Diagnosis

Environment

  • Applicable for MySQL

Cause

Some data are returning '0000-00-00 00:00' value but the database doesn't support it and throws this error message: "can not be represented as java.sql.Timestamp".

Resolution

Recommend to append the zeroDateTimeBehavior=convertToNull parameter into the JIRA database URL (via $JIRA_HOME/dbconfig.xml):

For example, your current JDBC URL is:

jdbc:mysql://localhost:3306/jiradb?useUnicode=true&characterEncoding=UTF8&sessionVariables=storage_engine=InnoDB

If you add the parameter, your JIRA JDBC URL will be like:

jdbc:mysql://localhost:3306/jiradb?useUnicode=true&characterEncoding=UTF8&sessionVariables=storage_engine=InnoDB&zeroDateTimeBehavior=convertToNull

Last modified on Jan 14, 2025

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