Finding the ID for Issue Types

Still need help?

The Atlassian Community is here for you.

Ask the community

Platform Notice: Server and Data Center Only. This article only applies to Atlassian products on the server and data center platforms.

Problem

When configuring a mail handler to create issues from email, it is often useful to know the IDs of issue types.

Environment

Jira Server/Data Center, any version from 7.0.0

Solution

Here is a Jira Administrator can find the ID of an issue type:

You will need to be a Jira Administrator in order to perform these steps. If you do not have Jira Administration privileges, you may contact your Jira Administrator for assistance.

  1. Navigate to the Administration > Issues > Issue Types page.
  2. On that page, hover your mouse cursor over the Edit operation link of an issue type.
  3. Jira will display the issue type's ID appended to the URL shown in the browser's status bar. For example, the "id" in this link represents the id of the issue type: 

    http://<your-jira-server>/secure/admin/EditIssueType!default.jspa?id=<ISSUE_TYPE_ID>

Here is how a Project Administrator can find the ID of an issue type:

You will need to be a Project Administrator in order to perform these steps. If you do not have Project Administration privileges for the project, you may contact one of the Project's Administrators for assistance.

  1. Navigate to Project Settings > Issue Types
  2. On that page, hover your mouse cursor over the Issue Type in the left menu
  3. Jira will display the issue type's ID appended to the URL shown in the browser's status bar:

    http://<your-jira-server>/plugins/servlet/project-config/<PROJECT_KEY>/issuetypes/<ISSUE_TYPE_ID>

Last modified on Jun 3, 2022

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.