Finding the ID for Issue Types

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Diagnosis

When configuring a mail handler to create issues from email, it is often useful to know the IDs of issue types.

Workaround

Here is how you can find the ID of an issue type in Jira Server / Jira Data Center

  1. In JIRA, navigate to Administration > Issues > Issue Types page

  2. On that page, hover your mouse cursor over the Edit operation link of an issue type
  3. JIRA will display the issue type's id appended to the URL shown in the browser's status bar. For example, the "id" in this link represents the id of the issue type: http://<your-jira-server>/secure/admin/EditIssueType!default.jspa?id=1


Here is how you can find the ID of an issue type in Jira Cloud

  1. In Jira, navigate to Project Settings > Issue Types
  2. On that page, hover your mouse cursor over the Issue Type in the left menu
  3. Jira will display the issue type ID URL in the browser's status bar: https://<domain>.atlassian.net/secure/admin/EditIssueType!default.jspa?id=1

Last modified on Apr 14, 2021

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