Generate a Directory Configuration Summary in Jira server

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The Directory Configuration Summary is a list of the different options used for the LDAP/AD configuration. The summary is generated with the following steps and will assist our support engineers in troubleshooting the issue raised at

Any passwords to the directories are not included in this export.


  1. Log in as a user with the JIRA System Administrator global permission.
  2. Select 'Administration' > 'Users' > 'User Directories'.
    Keyboard shortcut'g' + 'g' + start typing 'directories'. This will bring up the following:
  3. Select 'Directory Configuration Summary', which will bring up the following:
  4. Select Download and attach the atlassian-directory-configuration.txt to the support issue.

Last modified on Oct 23, 2020

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